As a representative body, the Irish Banking Federation (IBF) does not deal with individual bank customers so we are not in a position to assist customers who have queries about their bank or building society accounts.

Managing Your Mortgage and Other Debts

If you are experiencing difficulties with their mortgage or other repayments, please contact your lender.  Our website provides contact details for member mortgage lenders and information that customers may find useful.  Click here for details on Managing Your Mortgage or here for information on managing other debts

Making a Complaint

If you have a complaint, please visit our FAQs section here for more details on how to make a complaint.

Related Links

• keepingyourhome.ie
• Mortgage Arrears Information Helpline
• National Consumer Agency
• Citizens Information
• MABS